911 Communications in Russell County is a county-wide consolidated dispatch center. All calls for service anywhere in Russell County are directly dispatched from the 911 center. Dispatching is provided to:
Russell Police Department
Russell County Sheriff’s Department
Seven Rural Fire Departments
Russell City Fire Department
Two County EMS Services
After-hours utility calls
Wildlife & Parks Department
The 911 Center is a fully enhanced Phase 2 compliant dispatch center complete with wire line and wireless 911 call tracing, computer aided dispatch, and digital aerial mapping. The equipment housed at the 911 center allows the dispatchers to handle calls quickly and effectively and provides them with the tools necessary to take care of whatever situation confronts them. The 911 center serves a population of approximately 7,500 citizens.
The 911 center employs eight full-time dispatchers, one part-time dispatcher and one director. Funding for the 911 center is a joint effort between the City and County. Equipment for the center is paid through monthly taxes collected on both wire line and wireless telephones, as well as through several grant funds.